In Flexible Inputs Need to be Flexible, LukeWroblewski makes a good point about data entry in forms. With phone numbers, for example, the form should either tell the user what format to use or accept any reasonable entry, reformatting it if necessary.
(graphic by Luke Wrobewski)
This is perfect, as far as it goes. But I would mildly criticize the way Wrobewski specifies the solution. (I’m well aware that he’s a much better information designer than I am.)
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